Chaire Réseaux Sociaux

2013/03/28: “CRM on social networks”

 Second Social Network Chair Event

Firms are now confronted to a new system of CRM on social networks. What are the good practices for firms who want to develop a social network CRM? How this new trend will impact the future of CRM? Come to debate with the researchers of the Chair and professionals of CRM of La Poste on the next Chair event:

  • Christine Balagué, Head of the Social Network Chair, Mines Telecom Institute.
  • Christophe Benavent, Professor in Management, University Paris X.
  • Serge Delille, Director of numeric projects, Groupe La Poste.
  • Patricia Baudier, PHD student, Mines Telecom Institute.
  • Eric Dufresne, Customer Success Executive, Sales force.

This event will take place on March 28th 2013 at 5 p.m. at Mines-Telecom Institute – ParisTech, 46 rue Barrault – 75013 Paris.

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